Privacy Policy

For the purpose of the Data Protection Act 1998 (“Act”) and the General Data Protection Regulation (GDPR) 2018, the data controller is Vanessa of Art By Vanessa, 3 Caister Close, Hemel Hempstead, Hertfordshire, HP2 4UQ.

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If you have any questions, comments, requests or suggestions about this privacy policy or the way in which I use your personal information or if any of your personal information changes, please email me at info@artbyvanessa.co.uk.

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THIS POLICY

Your privacy is important. I am committed to protecting your privacy and I shall only use information relating to you in the manner set out in this privacy policy. This policy (together with our terms of use [click here to view] sets out the basis on which any personal data I collect from you, or that you provide to me, will be processed by me. Please read the following policy carefully to understand my views and practices regarding your personal data and how I will treat it.

 

​I will only keep your information for as long as I am either required to by law, or as is relevant for the purposes for which it was collected. I have in place appropriate technical and security measures to prevent unauthorised or unlawful access to, or accidental loss of, or destruction or damage to, your information. In particular, I store your personal details on an encrypted Microsoft server, OneDrive.

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​This information will not be disclosed to anyone outside Art By Vanessa without your permission.

I expect the information I hold to be accurate and up to date. You have the right as an individual to find out what information I hold about you and make changes if necessary; you also have the right, assuming I am not obligated by law to refuse, to ask me to stop using the information. To have your information removed or rectified, please contact info@artbyvanessa.co.uk.

 

​The type of information that I will collect on you, and you voluntarily provide to me, will vary depending on whether you are signing up to my mailing list, booking a workshop or whether you are receiving workshop advice and/or training.

​ I may also keep notes on conversations, actions I may have suggested to you and other personal details, information and documents that you may have disclosed to me in order that I can help you.

 

The basis for processing your data is:

1) My legitimate interests in providing workshops to you, for your benefit

2) For the performance of a contract when I am supplying services under a contracted programme

3) For you, to benefit from the services and support that Art By Vanessa offers

4) For your specific consent, which I request whenever I first provide individual advice.

 

I will not store, process or transfer your data outside the parties referenced unless I have an appropriate lawful reason to do so. Unless I am precluded from doing so by law, you have the right to remove your consent at any time depending on the relationship either by unsubscribing from emails or by contacting me and requesting that processing of your details be restricted or deleted. Sometimes I might be required to keep your data for contractual reasons, such as a course of workshops you have procured over a period of time. Contact info@artbyvanessa.co.uk to find out more. Otherwise, I will delete your data as soon as practical, including shredding hard copy data.

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PROTECTION OF PERSONAL INFORMATION

Art By Vanessa takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

I have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

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CONSENT

By using my site, you are accepting and consenting to our use of your information as set out in this Privacy Policy.

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INFORMATION I COLLECT FROM YOU

I may collect the following information when you correspond with me. It includes information when you register to use my site, register to receive or download white-papers and other documents through the site, register for an event through the site, information provided when you live chat through the site, fill out forms on our site and when you report a problem with our site. The information you give me may include your name, company name, e-mail address, postal address, telephone number, social media usernames, financial information, personal description and photograph, how you heard about me and the particular details of your enquiry. I use this information to respond to your enquiry and liaise with you until your event is complete. I operate an opt-in service, in order to send you news updates.

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I may also collect information about your visit including the Uniform Resource Locators, clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call me.

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COOKIES

My website uses cookies to distinguish you from other users. This helps me to provide you with a good experience when you browse my website and also allows me to improve my site. For detailed information on the cookies I use and the purposes for which I use them see our Cookie policy [click here to view].

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GOOGLE ANALYTICS

This website sets “first party” cookies through its use of Google Analytics. I use Google Analytics to provide me with non-personal site analytics, which in turn helps me improve my website. Google Analytics tracking uses cookies in order to provide meaningful reports about website visitors, but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than www.artbyvanessa.co.uk.

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DISCLOSURE OF YOUR INFORMATION

You agree that I have the right to share your personal information with:

Search engine providers that assist me in the improvement and optimisation of my site including external tracking services such as Google Analytics (as mentioned below).

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I will disclose your personal information to third parties:

if Art By Vanessa or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

if I am under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Art By Vanessa, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

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WHERE I STORE YOUR PERSONAL DATA

All information you provide to me is stored on secure servers. Where I have given you (or where you have chosen) a password which enables you to access certain parts of my site, you are responsible for keeping this password confidential. I ask you not to share a password with anyone.

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Unfortunately, the transmission of information via the internet is not completely secure. I will do my best to protect your personal data. I cannot guarantee the security of your data transmitted to me; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

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YOUR RIGHTS

I operate an opt-in service for marketing purposes. If you have subscribed to my mailing list, you can also exercise the right to unsubscribe & opt-out and/or change your mind at any time. Please let me know at info@artbyvanessa.co.uk

My site may, from time to time, contain links to and from the websites of partner networks, client websites, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request on the first occasion will be provided free of charge to you. For any further copies, this will be subject to a fee of £10 to meet our costs in providing you with details of the information I hold about you.

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CHANGES TO OUR PRIVACY POLICY

Any changes I make to my privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to my privacy policy.